Water is a key element of a prosperous, healthy community. It is a symbol of our region’s bounty and a resource to which citizens are entitled. The South Central Connecticut Regional Water Authority takes great pride in its delivery of this critical service. To guide our priorities in serving the region, the Authority’s leadership developed a Strategic Business Plan based on the principles of the Balanced Scorecard. It contains the mission, vision and value statements for the Authority as well as describes specific strategies necessary for us to meet the challenges that lay ahead. This plan will be the organization’s road map for the years to come.