This page is for  Ansonia/Valley Office (Former BUI) Customers Ansonia/Valley Office Area Towns (Former BUI Customers):
Ansonia, Derby, and Seymour.

New Haven Area Customers New Haven Office Area Towns: Bethany, Branford, Cheshire, East Haven, Hamden, Milford, New Haven, North Branford, North Haven, Orange, West Haven, Woodbridge. Contact Us by Email or Use Our IVR Phone System*

* Our IVR (Interactive Voice Response) System is currently available to New Haven Area Customers only.

Contact Us by Email

General comments or questions about the Regional Water Authority: ask.info@rwater.com

Technical comments or questions about our web site: webmaster@rwater.com

Questions or comments for Human Resources: hr@rwater.com

Questions or comments about Water Quality: ask.quality@rwater.com

Questions or comments about Water Treatment: ask.treatment@rwater.com

Questions or comments about Billing: ask.billing@rwater.com

Questions or comments about Recreation: ask.recreation@rwater.com

Questions or comments about Education: ask.education@rwater.com

Questions or comments about Our Land: ask.land@rwater.com

Questions or comments about HazWaste Central: ask.hazwaste@rwater.com

Questions or comments about Who We Are: ask.about_us@rwater.com

Questions or comments about Consumer News and Information: ask.news@rwater.com

Contact Us by Phone

Please call 203-562-4020. Press the number 1 on your telephone if you are a former BUI customer to be connected to Customer Service.