RWA: How to Pay Your Bill

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Billing and Payment

Bill paying options vary for customers in the New Haven Area and the Ansonia/Valley (Former BUI) Area. Please select the link below for your area.

New Haven Area Customers New Haven Office Area Towns: Bethany, Branford, Cheshire, East Haven, Hamden, Milford, New Haven, North Branford, North Haven, Orange, West Haven, Woodbridge. Pay by Mail, In Person or by Phone or Online*
Ansonia/Valley Office (Former BUI) Customers Ansonia/Valley Office Area Towns (Former BUI Customers):
Ansonia, Derby, and Seymour. Pay by Mail, In Person or by Phone
*Note: Self-Service Options, including Online Bill Payment) are currently only available to New Haven Area customers.

Need Information Fast?

Need information fast? Customer service handles calls from 8 a.m. to 6 p.m. Monday through Friday. Please call 203-562-4020.