Welcome: Ansonia/Valley Area Customers

Home | Ansonia/Valley Area Customer Welcome Page

This page is for  Ansonia/Valley Office (Former BUI) Customers Ansonia/Valley Office Area Towns (Former BUI Customers):
Ansonia, Derby, and Seymour.
New Haven Area Customers New Haven Office Area Towns: Bethany, Branford, Cheshire, East Haven, Hamden, Milford, New Haven, North Branford, North Haven, Orange, West Haven, Woodbridge. Link to Your Welcome Page

Welcome to the Regional Water Authority

We completed the merger with Birmingham Utilities on January 16, 2008. Today, we are your water company. You can depend upon us 24 hours a day, seven days a week for all your water needs.

Welcome Message from David Silverstone, President & Chief Executive Officer

Our customers come first. We take great pride in providing the best service possible utilizing a talented team of professionals and the most advanced technology available. Each year, we make investments in our distribution system that ensure our ability to supply reliable water that meets all state and federal drinking water standards. Read the full text.

Welcome Booklet for Ansonia/Valley Area (Former BUI) Customers

Water Quality Report

We’d like to make you feel at home by assuring you that the RWA will meet your needs immediately, dependably and efficiently. To get you started, we have assembled this brochure consisting of useful information to address your water needs. You’ll find information about your water service rights, our company, and the additional services and programs we offer. Link to the Welcome Booklet.

Billing and Payment

How to Pay Your Bill

Pay by Mail, In Person or by Phone. Learn More

Rate Schedule

Link here to view Rate Schedule for Ansonia/Valley Area Customers only.
Lake Whitney Treatment Plant

Lake Whitney Water Treatment Plant

The Regional Water Authority has an entire website dedicated to this project. This site provides you with up-to-date information on the Authority's largest, most complex project. We are committed to providing you with current information on all aspects of this project. Link to the Whitney Treatment Plant website.

Recreation Photo Contest Winners

2007 Recreation Photo Contest Winners

In 2007, we conducted our eighth photo contest for recreation permit holders. Everyone was invited to submit up to five photographs in one of five categories: Wildlife, Plants, Water Scenes, General Scenes, and People Recreating. Link to most recent winners.

Lake Whitney Treatment Plant

2008 Calendar Download

We value the seasons and the great outdoors. We also find meaning in providing first class customer service along with recreational and educational opportunities in the region. This calendar, with photographs taken by permit holderson the more than 25,000 acres we own and protect, is a reflection of our mission and our values. We hope you enjoy it throughout the coming year. Link to the download.