Welcome: New Haven Area Customers

Home | New Haven Area Customer Welcome Page

This page is for  New Haven Area Customers New Haven Office Area Towns: Bethany, Branford, Cheshire, East Haven, Hamden, Milford, New Haven, North Branford, North Haven, Orange, West Haven, Woodbridge.
Ansonia/Valley Office (Former BUI) Customers Ansonia/Valley Office Area Towns (Former BUI Customers):
Ansonia, Derby, and Seymour. Link to Your Welcome Page Here

Welcome to the Regional Water Authority

Our customers come first. We take great pride in providing the best service possible utilizing a talented team of professionals and the most advanced technology available. Each year, we make investments in our distribution system that ensure our ability to supply reliable water that meets all state and federal drinking water standards. We are a nonprofit public corporation. We own more than 26,000 acres of land and provide a wide array of recreational opportunities and water-related services. Through our Whitney Water Center, we provide hands-on water science programs to some 16,000 students annually.

Self-Service Options

We offer our New Haven Area customers several convenient online options. payrwater is a convenient and secure way to view and pay your water bills from your computer at anytime. To take advantage of this free service follow this link and click on “Enroll Now.”

Appointment Scheduling Link Here Account Information Link Here
Enter Meter Reading Link Here Pay Online (payrwater) Link Here
Lake Whitney Treatment Plant

Lake Whitney Water Treatment Plant

The Regional Water Authority has an entire website dedicated to this project. This site provides you with up-to-date information on the Authority's largest, most complex project. We are committed to providing you with current information on all aspects of this project. Link to the Whitney Treatment Plant website.
Recreation Photo Contest Winners

2007 Recreation Photo Contest Winners

In 2007, we conducted our eighth photo contest for recreation permit holders. Everyone was invited to submit up to five photographs in one of five categories: Wildlife, Plants, Water Scenes, General Scenes, and People Recreating. Link to most recent winners.
Lake Whitney Treatment Plant

2008 Calendar Download

We value the seasons and the great outdoors. We also find meaning in providing first class customer service along with recreational and educational opportunities in the region. This calendar, with photographs taken by permit holderson the more than 25,000 acres we own and protect, is a reflection of our mission and our values. We hope you enjoy it throughout the coming year. Link to the download.