Welcome to the South Central Connecticut Regional Water Authority

At the RWA, customer service is our priority. So, when it’s important to you, it’s important to us. You can depend on the RWA for all of your water needs and first-class customer service—24-hours a day, seven days a week. We’re here to help you when you need us. (See Consumer Information for more details).

About the RWA and Our Governing Boards

We are a non-profit public corporation. We own more than 26,000-acres of land and provide a wide array of recreational opportunities and water-related services. Through our Whitney Water Center, we offer hands-on water science programs to some 16,000 students annually.

On average, we supply 55 million gallons of water a day to a population of almost 400,000 persons. Historically, we have provided water and other services in all or portions of Bethany, Branford, Cheshire, East Haven, Hamden, Milford, New Haven, North Branford, North Haven, Orange, West Haven and Woodbridge. As a result of a merger with the former Ansonia division of Birmingham Utilities, our district now includes Ansonia, Derby, and Seymour. We also now own land in Beacon Falls, which, along with Guilford, Killingworth, Madison, and Prospect is included in the Regional Water Authority District.

There Are Two Boards That Govern Our Company

The Regional Water Authority, a five-person board, functions as a board of directors. It oversees the adoption of annual operating and capital budgets and provides strategic direction.

The Representative Policy Board is composed of one representative from each of the 20 municipalities in our region plus one member appointed by the Governor of Connecticut. The chief elected official of each municipality appoints an individual to the Policy Board, who is confirmed by the municipality’s legislative body. The Board votes are weighted based on a formula that considers the number of customers and the amount of land that is owned in each municipality. No representative has more than 13 of the total 102 weighted votes on the Policy Board.

It operates through three permanent committees—Finance, Land Use and Consumer Affairs.

The duties of the Policy Board are to: appoint the five members to serve on the Regional Water Authority, approve land sales, rate increases, bond sales and any capital project with a cost in excess of $2 million, appoint the Office of Consumer Affairs as well as the external auditor and ratify the appointment of the chief executive officer.

Statistics

Link to a PDF containing statistics about our service area.

Our Service Area

Link to a map of our service area.