The theme of this year's report is “Forward Focused.” It details the RWA’s progress in Fiscal Year 2018 and provides a glimpse of what’s ahead for our nonprofit corporation – a future that is more customer-focused and supports a more sustainable environment through new innovation, technology and service offerings.
In Fiscal Year 2018, we continued to strengthen our commitment to servicing our customers and produced sound operational and financial results that enabled us to fulfill our higher purpose to make life better for people by delivering water for life. At the same time, we embarked on a journey to transform the RWA from a traditional water utility into a conscious 21st-century environmental services company.
As you explore the report, you will read about an eventful 2018 and learn more about our forward-focused journey.
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