Call 203-562-4020 24/7 for emergencies.
For emergencies, please call203-562-4020





The Regional Water Authority offers an electronic bill payment option. With e-Billing, you will view your bills securely on-line. e-Bills differ because they are paperless and delivered electronically. When you enroll, you have the option to set up notifications to your email inbox to let you know when your bill is ready. Everything is paperless – unless you want to print your on-line bill for your files. You can receive and pay your e-Bills anywhere you have access to the internet, so it’s a great tool for frequent travelers. Enroll now! 

 e-Billing provides:

Once you’ve successfully enrolled in e-Billing, you’ll receive a confirmation message and can pay this bill and subsequent bills electronically. You will no longer receive paper bills.

If you choose to be notified via email when your bill is ready, you will receive “new document” notification emails from or Be sure to add these to your address book and/or change your spam filters to allow these emails to get through.

Registration is quick and easy. The only information you will need is your account number and zip-code of your billing address from your latest bill (bill must be dated April 19, 2013 or later) and your email address. Enroll now! 

If you have more questions about e-Billing, please read the e-Bill FAQs or contact our Customer Service Team by email at or by phone at 203-562-4020 between 8 a.m. and 6 p.m., Monday through Friday.

Access e-Billing.




You are leaving the RWA website and will proceed to Vermont Systems, Inc. and Plug ‘n Pay secure websites for your transaction. These websites’ privacy policies and terms of use govern the use of their respective sites.

You are leaving the RWA website and will proceed to Kubra’s secure website for your transaction. Kubra’s terms-of-use ( which includes their privacy-policy ( apply to all transactions conducted and can be accessed by clicking on the appropriate hyperlink.