Call 203-562-4020 24/7 for emergencies.
For emergencies, please call203-562-4020

News and Alerts

Telephone Scam Targeting Laundromats For Immediate Release July 23, 2015

NEW HAVEN, July 23, 2015 - The South Central Connecticut Regional Water Authority (RWA) received two calls on Thursday from owners of laundromats who received calls from a person claiming to be with the water company and threatening to shut off their water service unless the customer made an immediate payment at a payment location or Wal-Mart through an express payment to “waterdept/net.stend.” These telephone scammers take advantage of the confusion generated by surprise and use pressure tactics.

The RWA will never use threatening tactics to demand a customer make an immediate payment at Wal-Mart or any other location. If someone calls threatening to cut off your service if you don’t pay, hang up. This is a scam. Call the RWA at 203-562-4020 or your local police department to report it.

You are leaving the RWA website and will proceed to Vermont Systems, Inc. and Plug ‘n Pay secure websites for your transaction. These websites’ privacy policies and terms of use govern the use of their respective sites.

You are leaving the RWA website and will proceed to Kubra’s secure website for your transaction. Kubra’s terms-of-use ( which includes their privacy-policy ( apply to all transactions conducted and can be accessed by clicking on the appropriate hyperlink.