Call 203-562-4020 24/7 for emergencies.
For emergencies, please call203-562-4020

News and Alerts

Regional Water Authority Kicks Off National Drinking Water Week With “Quality On Tap” Celebration Of Local Businesses For Immediate Release May 6, 2019

The Greater New Haven region is famous for its pizza and is becoming well-known for its award-winning breweries. The Regional Water Authority (RWA) is kicking off National Drinking Water Week (May 5-11) with a reminder that you can’t make great pizza and beer without the foundation of great water. This week also begins the 170th Anniversary of the RWA serving Greater New Haven since 1849, when Eli Whitney II conceived the region’s water system. read more

National Drinking Water Week Infused Water Ideas For Immediate Release May 6, 2019

The South Central Connecticut Regional Water Authority shares infused water ideas for National Drinking Water Week. read more

Senior Vice President Elected To Greater New Haven Chamber Of Commerce Board Of Directors For Immediate Release May 3, 2019

The Greater New Haven Chamber of Commerce (GNHCC) voted to elect the Regional Water Authority’s (RWA) Senior Vice President of Employee Services, Jeanine F. Reckdenwald, to the Board of Directors. As a member of the Board, Reckdenwald will work with local business leaders to encourage inclusive economic growth throughout the region. read more

Regional Water Authority Named Connecticut’s Newest “Bicycle Friendly Business” by League of American Bicyclists For Immediate Release May 2, 2019

Today, the League of American Bicyclists recognized the Regional Water Authority (RWA) and mActivity with Bronze Bicycle Friendly Business (BFB) awards, earning their place alongside 1,266 bike-forward businesses across the country in a commitment to building a more Bicycle Friendly America. Both businesses are headquartered in New Haven, which was awarded the Bicycle Friendly Community award by the League of American Bicyclists in Fall 2018. read more

Annual Water Quality Report Shows RWA Continues To Maintain High Water Quality Standards For Immediate Release April 23, 2019

The Regional Water Authority (RWA) is issuing its annual water quality report to customers in south central Connecticut. The Consumers’ Annual Report on Water Quality provides information about the sources of drinking water, shows water quality test results for 2018 and contains other important information about water and health. In addition to consumers receiving a printed copy of the report in the mail, the report is also available on the RWA’s website. read more

Amateur Photographers Awarded In RWA’s Annual Photo Contest For Immediate Release April 15, 2019

Four talented photographers took home their first-place prizes at the annual Regional Water Authority (RWA) recreation permit holder meeting on April 10. Amateur photographers competed in four photo categories. Judges reviewed 50 photos taken at RWA recreation areas before choosing four first-place photos and 12 runners-up. read more

RWA to Install New Meters in Derby and Seymour For Immediate Release April 1, 2019

The South Central Connecticut Regional Water Authority will begin installing new meter reading technology to some 3,500 customers in Derby and Seymour this month. The system involves placing a small device next to the meter and will transmit the numbers to the office. Dan Doyle, a RWA spokesman, said this will “eliminate the need for manually reading customers’ meters and largely eliminate estimated water bills.” read more

Derby Water Tank Proposal Gets Key OK For Immediate Release February 26, 2019

A controversial, million-gallon water tank that Ansonia and Derby’s fire chiefs say is needed has won approval from the Regional Policy Board of the South Central Connecticut Water Authority. The storage tank, which will serve 13,000 customers in Ansonia, Seymour and Derby — and particularly Giffin Hospital — is planned for a wooded section at the far end of the Derby High School and Middle School complex near Coon Hollow Road. It would be bordered by the schools, the Public Works facility, the shuttered VARCA building and Osborndale Park. read more

RWA Warns Of Thin Ice On Frozen Reservoirs For Immediate Release February 4, 2019

As the freeze from the recent polar vortex gives way to warmer temperatures, the Regional Water Authority (RWA) is warning the public to never walk, skate or sled on ice-covered reservoirs, and to always observe warning signs posted on watershed land. Entering the water and doing any kind of activity on ice is not permitted on the RWA’s reservoirs, which are the sources of water for nearly 430,000 consumers in the Greater New Haven region. read more

The RWA Offers Assistance To Federal Employees Impacted By Government Shutdown For Immediate Release January 23, 2019

The Regional Water Authority (RWA) has announced that it will waive late fees and interest on overdue balances for federal employees who are working without pay or have been furloughed without pay during the partial government shutdown. This relief is available through the duration of the government shutdown. Additionally, RWA employees have begun collecting monetary contributions and non-perishable food items for donation to New Haven’s Community Soup Kitchen and the Connecticut Food Bank in support of those affected by the government shutdown. read more

Preventing Frozen Pipes with the RWA For Immediate Release January 9, 2019

If you've ever had a pipe freeze in your house, you know that the cost to repair them can be hundreds if not thousands of dollars. Well we've got below freezing temps in the forecast and I've got some way that you can spend only a couple dollars that will help save you thousands. "If the water turns off in your home and stops running, that's a good indicator that your pipes may be frozen. You may not notice them leaking until later when they defrost but you should act then and immediately turn them off and contact a certified plumber." Mentions Dan Doyle of the Regional Water Authority. "Water in a pipe when it gets cold enough can freeze and turn into ice. And ice of course expands and takes up more space than liquid water will. When it's in a confined space like a pipe that puts pressure on the outside and can cause it to crack or burst." read more

RWA Upgrading Water Meters in Orange For Immediate Release January 9, 2019

The Regional Water Authority is upgrading water meters in the town of Orange. Officials said that the company will have crews out using both RWA staff and a subcontractor, Contract Callers, Inc. Information on how to schedule an appointment can be found on CCI's website or by calling 844-375-2272. read more

RWA Brings Advanced Metering Infrastructure To Orange For Immediate Release January 4, 2019

About 3,400 Regional Water Authority (RWA) customers in Orange will have the water industry’s latest metering technology installed beginning this month, joining the 80,000 customers in the RWA’s water district who have already received the upgrade. read more

You are leaving the RWA website and will proceed to Vermont Systems, Inc. and Plug ‘n Pay secure websites for your transaction. These websites’ privacy policies and terms of use govern the use of their respective sites.

You are leaving the RWA website and will proceed to Kubra’s secure website for your transaction. Kubra’s terms-of-use ( which includes their privacy-policy ( apply to all transactions conducted and can be accessed by clicking on the appropriate hyperlink.