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Working with RWA

The South Central Connecticut Regional Water Authority (RWA) is seeking career minded people committed to exceeding the expectations of our customers, internal and external, and who can contribute to and excel in a team environment. The RWA looks for people who are talented and share our values:

Service: We provide prompt, courteous service to both our customers and our coworkers. We continually strive to make the customer experience better for all.
Teamwork: We build on each other’s strengths. Through efficiency and innovation, we work together, operating as a team, in a spirit of mutual trust and openness, to achieve success.
Accountability: We are responsible for our actions. We are honest and ethical. Integrity is at the heart of everything we do.
Respect: We treat with respect everyone with whom we come in contact while doing our jobs. We promote diversity and embrace individuality.
Safety: We are a safe workforce. Safety is owned by each and every employee. We all benefit when safety is part of our daily lives.

We invite you to consider open positions at the RWA. The Authority provides high quality water and services to almost 430,000 people in the greater New Haven area.

At the RWA, your total compensation is comprised of a base wage and additional benefits that add significant value to your compensation package.

Following is a representative list of benefits. 

Submitting A Resume

The Authority accepts resumes for current employment openings only.

If you find an open position for which you would like to apply, please submit your resume via e-mail by clicking on the ‘Apply Now’ link in each position description.

You may also submit a resume via postal mail by sending it to the Attention of Employee Relations, Learning and Growth at Regional Water Authority, 90 Sargent Drive, New Haven, CT, 06511, or via fax at (203) 772-1406.

Job Openings

Water Treatment Operator Apply Now

The Regional Water Authority is looking for an experienced Water Treatment Operator. The successful candidate will perform the duties required for the safe and efficient operation and maintenance of treatment facilities as assigned by the Team Lead. Examples of duties include (but not limited to): preventive and corrective maintenance to plant equipment, mixing of chemical solutions, lab analysis, operation of automated control systems, and general plant cleaning.

Applicant must be able to speak, read and write English, possess excellent mathematical and computer skills and be in good physical condition; must be mechanically inclined and will be required to take qualifying tests.  Applicant must have a CTDPH Class IV WTP Operators Certificate or a Class IV Operator in Training Certificate, and must have a valid Connecticut driver's license; experience with DAF a plus.   Applicant must be able to wear a respirator. This is a bargaining unit position. Hourly pay range: $35.89/36.59/37.67.

We are seeking candidates that reflect our STARS Values:  Service, Teamwork, Accountability, Respect and Safety.

To apply for this position, please send resume and cover letter, including salary requirements, by July 29, 2018 to:

90 Sargent Drive
New Haven, CT 06511
Attn:  Employee Relations

AA/EO Employer

Contracts Administrator Apply Now

The Regional Water Authority is seeking a Contracts Administrator in our Service Delivery Division. This position is responsible for administering all activities relating to water services and main extensions, insuring prompt and accurate processing of inquires through other areas of the RWA.

The successful candidate will:  respond to all internal and external customer requests for information pertaining to water services and main extensions, from initial customer contact to installation of the facilities; prepare contracts and process all documents associated with water services and main extension inquiries (may include advance payment, deferred short, or proportionate share contracts, large service contracts, right of way easements, low-pressure and high-pressure agreements); collect revenue or costs for all small and large services, main extension contracts, hydrant contracts and proportionate share contracts; prepare an accounting of revenues, refunds and liabilities relating to main extensions and service connections; balance monthly accounts for deferred short and paid-for main extensions; prepare monthly reports for hydrants, services and main extensions; prepare summary sheet for cashier on main extension payments, large serve payments, small services, meter yokes, vaults and coppersetters; manage the Residential Booster Pump Program; prepare promissory note and installation agreement; coordinate installation with pump contractor and initiate billing; coordinate demolition of services; insure property owner has met State and RWA regulations; prepare demo letters for municipal officials and demolition contractors; provide cross-coverage of positions with department as assigned by supervisor; and other duties necessary to accomplish the strategic initiatives, mission, vision and values of our organization.

Key competencies for this position include:  two years in a water utility dealing with issues of a technical nature, experience with contract administration in a business environment, or equivalent experience in a related field; ability to work effectively with a variety of internal and external customers; and excellent computer, written and verbal communication skills.  A high school diploma or its equivalent is required.

We are seeking candidates that reflect our STARS Values:  Service, Teamwork, Accountability, Respect and Safety.

Applicants should send a letter of application and resume, along with salary requirements, by January 20, 2019 to:

Employee Relations, Learning and Growth
90 Sargent Drive
New Haven, CT 06511

AA/EO Employer

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