For emergencies, please call 203-562-4020

About Us

 

South Central Connecticut Regional Water Authority is a non-profit public corporation created by the Connecticut Legislature in 1977. View our enabling legislation. We own more than 27,000-acres of land and provide a wide array of recreational opportunities and water-related services. Through our Whitney Water Center, we offer hands-on water science programs to thousands of students annually.

On average, we supply 46 million gallons of water a day to a population of some 430,000 persons. We provide water and other services in all or portions of Ansonia, Bethany, Branford, Cheshire, Derby, East Haven, Hamden, Milford, New Haven, North Branford, North Haven, Orange, Seymour, West Haven and Woodbridge. We own land in Beacon Falls, Guilford, Killingworth, Madison, and Prospect.

Our Mission

To provide customers with high quality water and services at a reasonable cost while promoting the preservation of watershed land and aquifers.

Our Vision12Image1

An innovative water utility that sustains life, strengthens our communities, and protects resources for future generations.

Our Values

STARS: Service, Teamwork, Accountability, Respect and Safety

Service: We provide prompt, courteous service to both our customers and our coworkers. We continually strive to make the customer experience better for all.

Teamwork: We build on each other’s strengths. Through efficiency and innovation, we work together, operating as a team, in a spirit of mutual trust and openness, to achieve success.

Accountability: We are responsible for our actions. We are honest and ethical. Integrity is at the heart of everything we do.

Respect: We treat with respect everyone with whom we come in contact while doing our jobs. We promote diversity and embrace individuality.

Safety: We are a safe workforce. Safety is owned by each and every employee. We all benefit when safety is part of our daily lives.

 

Service Area Map

 

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Ten lakes and three aquifers are the source of your water. The lakes are filled by rivers. Aquifers are natural sand, gravel and bedrock areas below the surface of the ground that are saturated with water, typically from rainfall.


Over 80 percent of the tap water in our water district comes from lakes located in Hamden, Woodbridge, East Haven, Bethany, Guilford, Madison, Killingworth, Branford and North Branford, while the balance of the tap water comes from the Quinnipiac and Mill River aquifers located in Cheshire and Hamden, as well as the Housatonic River aquifer in Derby and Seymour.

 

 

 

 

Our distribution system is interconnected. Water from two or more sources may be delivered to some neighborhoods. This blending of water not only permits us to meet your water demands, especially during a heat wave, but readily ensures that water is available to fight a fire or other emergency.