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Residential Water Assistance Program

Help for Those in Need

We take great pride in delivering high-quality, reliable and affordable water. And we understand the importance of helping customers maintain water service in their homes during times of financial hardship. That's why we're partnering with the Dollar Energy Fund to provide yearly, one-time grants to families struggling to pay their water bills.

If your household income is at or below 175 percent of the Federal Poverty Income Guidelines, you may qualify for assistance through our Residential Water Assistance Program. Eligible customers receive a one-time Residential Water Assistance grant of up to $100, applied directly to their water bills. The grants are distributed on a first-come, first-served basis or until funding is depleted.


Maximum Grant:

Income Guidelines:

The total gross household income must be at or below 175 percent of the 2019 Federal Poverty Income Guidelines as shown in the chart below.

Household Size 175% Monthly 175% Yearly
1 $1,822 $21,858
2 $2,466 $29,593
3 $3,111 $37,328
4 $3,755 $45,063
5 $4,400 $52,798
6 $5,044 $60,533
7 $5,689 $68,268
8 $6,334 $76,003
Each additional add $   645 $  7,735

How to Apply:

Residential Water Assistance Program Fact Sheet



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