For emergencies, please call 203-562-4020
For emergencies, please call203-562-4020

Residential Water Assistance Program

Help for Those in Need

The Regional Water Authority takes great pride in delivering high-quality, reliable and affordable water. And we understand the importance of helping customers maintain water service in their homes during times of financial hardship. That's why we're partnering with the Dollar Energy Fund to provide yearly one-time grants to families struggling to pay their water bills.

If your household income is at or below 150 percent of the Federal Poverty Income Guidelines, you may qualify for assistance through our Residential Water Assistance Program. Eligible customers receive a one-time Residential Water Assistance grant of up to $80, applied directly to their water bills. The grants are distributed on a first-come, first-served basis or until funding is depleted.


Maximum Grant:

Income Guidelines:

The total gross household income must be at or below 150 percent of the 2017 Federal Poverty Income Guidelines as shown in the chart below.

Household Size 150% Monthly 150% Yearly
1 $1,508 $18,090
2 $2,030 $24,360
3 $2,553 $30,630
4 $3,075 $36,900
5 $3,598 $43,170
6 $4,120 $49,440
7 $4,643 $55,710
8 $5,165 $61,980
Each additional add $   522 $  6,270

How to Apply:

 Residential Water Assistance Program Fact Sheet