- About Us
- Customer Care
- Water Quality
- Our Projects
- RWA CONNECT My Account
With continued hot weather, dry conditions and another heat wave forecast for next week, the Regional Water Authority (RWA) is reminding residents to use water wisely and to never open fire hydrants.
Extreme hot and dry weather conditions put strains on water treatment and water supply systems, so does the illegal opening of fire hydrants that often increases during heat waves.
Opening fire hydrants can lower water pressure so firefighters don’t have enough water to put out a fire, potentially putting lives at risk. Children can also be at risk because the powerful force of an open hydrant without a sprinkler or spray cap can knock a child down, causing serious injury. The RWA works closely with the City of New Haven and surrounding communities to reduce the number of unauthorized hydrant openings.
High water demand and open fire hydrants can also lead to temporarily discolored water. Discolored water can occur when higher-than-normal flows of water through the water mains stir up naturally occurring minerals in the water that collect in the pipes. Discolored water is temporary and may look unappealing, so the RWA recommends that customers wait until it clears before drinking it or washing laundry.
Discolored water should clear on it its own, but to help the situation if water is lightly discolored, run a cold water faucet located at the highest point in the house, such as a second floor bathtub, for five to 10 minutes to clear out internal plumbing. If the water remains lightly discolored, wait an hour and then try flushing again. If the water remains discolored after the second flushing, contact the RWA at 203-562-4020.
To ensure there is sufficient water to meet the needs of all its customers and put less stress on local water sources and the environment, the RWA encourages area residents to always use water wisely. Here are some simple things to do: