- About Us
- Customer Care
- Water Quality
- Our Projects
- RWA CONNECT My Account
Meteorologists throughout Connecticut have forecast very cold weather for the next several days, with temperatures expected to stay below freezing through the weekend. The Regional Water Authority (RWA) is advising residents and businesses in Greater New Haven to protect their plumbing from the upcoming chill. Frigid air and sub-freezing temperatures can cause water pipes in vulnerable areas of buildings to freeze and burst, resulting in costly damage and expensive repairs.
Water utilities are responsible for water pipes and service lines that connect to your home at the curb, but not pipes located on your property. The most vulnerable areas include those outside of the home, and water supply lines in unheated areas like basements, attics and kitchen cabinets. Help protect your pipes from potential damage by following these steps:
If water stops running in sinks or other faucets, it may be due to frozen pipes. Anyone concerned that their pipes have frozen should immediately stop water service using their home’s main water shut-off valve. Once homeowners turn their water off, they should contact a licensed plumber to thaw the frozen pipes, assess damage and make any necessary repairs. Never use hot water, a torch or any open flame to thaw a frozen pipe or water meter.
For more tips and information, visit www.rwater.com and follow the RWA’s social media accounts.