Thank you for your interest in the RWA. Here’s where you’ll discover the latest news from the RWA. Media inquiries are handled by our Public Affairs team. That includes interview requests with our President and CEO, questions about our high-quality water and innovative services, and requests for tours of our facilities.
As Connecticut prepares to welcome students back to the classroom, the Regional Water Authority (RWA) is urging all schools to follow return to service guidance offered by the Connecticut Department of Public Health (DPH). Water left in the internal plumbing of unused buildings can become stagnant, raising health, safety and taste concerns. The steps recommended by DPH to remove stagnant water from a building’s internal plumbing can be found on the RWA's website.
As a result of the very hot and dry summer, much of Connecticut is experiencing an “abnormally dry period.” While the Regional Water Authority (RWA) has plentiful water supplies and reservoirs above average levels, customers have been asked to be “water wise” and reduce their water use by 10 percent. To help customers achieve this goal, the RWA is making rain barrels available for purchase at a significant discount.
In response to the tropical storm forecast for today, the Regional Water Authority (RWA) is reminding customers to stay safe before, during and after the storm. Although no water issues are expected, RWA customers are encouraged to sign up for the RWA’s reverse-911 system, CodeRED, which is used throughout the year to distribute alerts about drinking water service, when warranted.
Just as the coronavirus pandemic changed many aspects of daily life, it also triggered a surge of hazardous waste disposal.
Across the state, officials with entities that handle the disposal of hazardous waste items — such as used motor oil, paint, antifreeze and household chemicals — say demand for their services is the highest in years.
In response to the tropical storm forecast for later today and tomorrow, the RWA is reminding customers to stay safe before, during and after the storm. While no water issues are expected, RWA customers are encouraged to sign up for the RWA’s reverse-911 system, CodeRED, which is used throughout the year to distribute alerts about drinking water service, when warranted.
The South Central Connecticut Regional Water Authority is offering financial assistance for residential and business customers having difficulty paying their water bills because of issues associated with the coronavirus pandemic.
The COVID-19 pandemic placed an unexpected financial strain on families and businesses around the state, making it difficult to meet basic expenses. The Regional Water Authority (RWA) encourages customers to ease their financial burden by seeking assistance through the company’s Residential Water Assistance Program. In recognition of the unique challenges facing many people, the RWA is temporarily making this program available to more residential customers. In addition, it is provisionally expanding the program to commercial and industrial customers.
The Regional Water Authority (RWA) is asking all of its customers to conserve water and to reduce their water use by 10 percent. As a result of the prolonged hot and dry weather conditions, and many more people working from home due to the COVID-19 pandemic, the RWA has seen an unprecedented 60 percent increase in water use during the past week. This higher-than-normal system demand has resulted in some customers experiencing discolored water intermittently over the past several days.